Last Updated: October 22, 2026

1. Introduction

At WR Transformers, we place great importance on protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

We are committed to handling your personal information in accordance with applicable laws, including Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25, as well as applicable federal legislation.

2. Personal Information Collected

We may collect certain personal information when you interact with our website, including:

• Your first and last name;
• Your email address;
• Your phone number;
• Your company name, if applicable;
• Information submitted through our contact, quote, or job application forms;
• Documents that you choose to send us;
• Certain technical data, such as your IP address, browser type, device, and pages visited.

We only collect the information necessary for the purposes described in this policy.

3. Use of Personal Information

Collected information may be used to:

• Respond to your questions and inquiries;
• Prepare quotes and communicate with potential clients;
• Provide our products and services;
• Process received job applications;
• Improve our website and user experience;
• Ensure the security and proper operation of our site;
• Comply with our legal and regulatory obligations.

We do not use your personal information for purposes incompatible with those for which it was collected, except where permitted by law or with your consent.

4. Cookies

Our website may use cookies to ensure its proper operation and to improve your browsing experience.

These cookies may notably be used to:

• Ensure site operation and security;
• Remember certain preferences;
• Measure site traffic and performance when analytics tools are enabled.

Our site is built using the Framer platform, which may use certain technologies necessary for hosting and operating the site.

Where required by law, your consent will be requested before non-essential cookies are activated. You can also manage cookies through your browser settings.

5. Disclosure of Information to Third Parties

We do not sell or rent your personal information.

However, we may disclose certain information to service providers who assist us in operating our website and managing our business activities, including:

• Hosting and web service providers;
• Form and communication service providers;
• IT and security service providers;
• Analytics tool providers, when used.

These providers must process the information in compliance with applicable privacy and security requirements.

We may also disclose information when required by law.

6. Data Hosting and Transfer

Our website is hosted on the Framer platform.

Certain information may be processed or hosted on servers located outside Quebec or Canada, depending on the service providers used.

When personal information is transferred outside Quebec, we take the measures required by applicable laws to ensure adequate protection, including conducting necessary assessments and implementing appropriate safeguards.

7. Data Retention

We retain personal information only for the duration necessary to fulfill the purposes for which it was collected or to comply with our legal obligations.

When this information is no longer needed, it is securely destroyed or anonymized in accordance with applicable legal requirements.

8. Security of Personal Information

We implement reasonable security measures tailored to the nature of the information collected in order to protect it against unauthorized access, loss, disclosure, or misuse.

These measures may include access controls, system protection mechanisms, and secure information management practices.

Despite these precautions, no data transmission over the Internet can be guaranteed to be completely secure.

9. Your Rights

In accordance with applicable laws, you may notably:

• Request access to the personal information we hold about you;
• Request the correction of inaccurate or incomplete information;
• Withdraw your consent, subject to applicable legal or contractual restrictions;
• Request the deletion of certain information when permitted by law;
• Exercise, where legal conditions are met, your right to data portability;
• File a complaint regarding the handling of your personal information.

To exercise these rights, please contact our Privacy Officer.

10. Privacy Officer

For any questions, requests for access or correction, or complaints regarding the protection of your personal information, please contact:

• Geneviève Hainault
• Privacy Officer
• WR Transformers
• Email: genevieve.hainault@wrxfo.com
• Phone: (450) 994-4249, ext. 103

We will process requests in accordance with the timelines and requirements set out by applicable laws.

11. Links to Third-Party Sites

Our website may contain links to external sites. WR Transformers is not responsible for the privacy practices or content of these sites.

We encourage you to read their privacy policies before providing them with any personal information.

12. Changes to the Policy

WR Transformers reserves the right to modify this Privacy Policy to reflect legislative, technological, or organizational changes.

Any changes will be posted on this page, along with the date of the last update.

We encourage you to review this policy periodically to stay informed about our privacy practices.